Top Removals

Mandated them for a move from France to London. A lot of my valuable belongings has “disappeared” in the move (I bought a storage deal too), they also damaged a lot of expensive china… TR also put everything they didn’t want to load in a big pile at loading site too, pretending it was damaged- easier than moving the goods!... Turned up at site without boxes despite packing deal! Charged me around 10k for this brilliant service…have to sue them now. Avoid, dishonest people. Go with someone else, if you dont want to risk having your valuable stolen!

Move size: 4+ Bedroom Home Service cost: £9665

These are con people! do not use them. I booked them to move from a flat to a house 3 miles apart. They arrived late. 10 minutes into loading the van, head office calls me to say they would have to charge more because 3 pieces of furniture didn't fit in the lift (they never asked). In fact it was only the mattress that didn't go in the lift. They ended up moving a lot less furniture than quoted for in the first place. Also, the house has no lift. Once they arrived at the new place, they refused to unload unless I paid the remaining amount (50% plus the extra added in the morning) even though it had been agreed that I would pay upon completion of the service. They even threaten to leave with all my furniture. The two people doing the loading and unloading (which don't work for the company) were ok, but Yana and Pete are bullies and rude!

Move size: 2 Bedroom Home Service cost: £693

From starting to plan my move to the delivery itself the move went perfectly. I mostly spoke with Vicky at Top Removals and she was so helpful and answered emails quickly. When the moving men came they went out of their way and carried all my boxes up 5 flights of stairs for me despite that not being included in the price or the contract. The price for the whole move was the cheapest out there and all my things arrived in perfect condition. Top Removals made moving my belongings really easy and I'd highly recommend them.

Service cost: £1000

I had a removal from Reading to Bristol. I did some research first and looked into the reviews. And I advise everyone to do the same. Some reviews are very alarming and help you avoid a bad situation.

My case was a relatively light move though and I didn't have any furniture. I packed everything myself and made sure everything is safely put in a box. And I also double-checked with company about the time and date. And again I advise others to do the same.

It was a smooth move. They showed up on time, even though it was a bank holiday, and there was no delay in delivering either. The cost was fair too.

Service cost: £700

Excellent removals company. Fantastic value - much cheaper than many other quotes. Their spreadsheet that you fill in to figure out how much van/lorry space you'll need is a big plus - much easier than figuring it out yourself!

Annie, who coordinated the move was so helpful, friendly and responsive. The guys who did the move itself were absolute machines - couldn't believe how fast it got done! No damage at all, and they were very careful with any fragile things. I really cannot recommend them enough.

Service cost: £330

I was very pleased with the team that moved our home from Barking to West Yorkshire. They were very polite, professional, hard working and nothing was too much trouble. It was pleasere to have met them and certainly will recommend the company to anyone interested.
My experience from the time my request was taken from the sales person to the last fitting of furniture at my new address was a positive one and the company offered as twice as cheaper price than Pickfords while maintained a better packing and moving process.

Service cost: £1212

They arrived late and not enough people to remove large items, so I had to help out. Items damaged as not protected properly. They arrived late at the destination and would not deliver the items until paid for in cash, which was contrary to the agreement. They didn't want to work to the prior agreement of payment on delivery and were very unhelpful. They wouldn't even open the door to the vehicle to view the items to ensure they were still there and had not been unloaded on route, which was a suspicion that arose out of the totally unprofessional demeanour of these people. Abusive and uncooperative from start to finish. Use at your peril!

Service cost: £1000